Privacy Policy

This Privacy Policy explains how Pack Pull, operated by PokeFam LLC ("Pack Pull," "we," "us"), collects, uses, and protects information when you visit packpull.co, join the Pack Pull Trainer Club, or receive email or SMS messages from us.

Information we collect

• Contact details you submit, such as your name, email address, mobile phone number, and preferred machine location.
• Your communication preferences, including whether you opted in to email or SMS messages.
• Messages you send through our contact or partner forms.
• Basic technical data such as IP address, browser type, and pages visited, used for security and site analytics.

We do not collect payment card information. Purchases at our machines are processed by the machine's payment provider.

How we use your information

• To run the Pack Pull Trainer Club and monthly giveaways.
• To send restock announcements, new set alerts, promotions, and giveaway notifications you opted in to.
• To respond to questions and support requests.
• To protect our site from spam and abuse and to understand how the site is used.

SMS messaging

If you opt in to SMS, we use your mobile number only to send Pack Pull marketing and Trainer Club messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with service providers that help us deliver messages (such as our SMS platform), and only for that purpose.

Sharing

We do not sell or rent your personal information. We share data only with service providers that host our website, send our emails and texts, or provide analytics, and only as needed to provide those services, or when required by law.

Your choices

• Unsubscribe from email using the link in any email.
• Reply STOP to any text to stop SMS messages.
• Email us to access, correct, or delete your information.

Children

Our marketing messages are intended for people 13 and older. Children under 13 should have a parent or guardian sign up on their behalf.

Security

We use reasonable safeguards to protect your information, but no online service is completely secure.

Contact

PokeFam LLC (Pack Pull) · pokefamco@gmail.com · packpull.co